Nesuto Chippendale

NC is a comfortable apartment hotel located close to the Redfern district of Sydney. We found it well located for public transport, and with several great cafes nearby - and the Spice Alley is a must! The apartment had everything we needed, and a minor technical issue with the sofa bed was rectified by the hotel very quickly. The rooms are secure and the hotel staff are helpful. Several small supermarkets are a short walk away, although these can be rather pricey.

The staff were phenomenal; I'm an awful sleeper so was hoping for a room quite far from the main road; they did their best and unfortunately I was still a bit of a pain. The way it was dealt with by Phil was exceptional and he went above and beyond to assist and ensure the best outcome for everyone. The rooms are basic but a great size, good kitchenette facilities and while dated, are clean and tidy.

The staff were so helpful. Jarina in particular went above and beyond - giving us a free upgrade to one of our rooms so we could be next to each other, organising a cot for one room and linen for the fold out bed for the other and allowing us to leave our car parked in the hotel parking on our last day, while we attended an event nearby. Jarina and Phil were both very helpful and quick with answering questions before our stay. The kitchenette facilities were exactly what we needed, for both our own breakfast/food and for preparing bottles etc for the baby. The location was also perfect for attending events at Carriageworks.

This hotel is great for the price with the rooms having a kitchen and a balcony, and comy sofa beds if you need the extra room. I love the rooftop pool and the location is great. Its my go to hotel now for weekends in Sydney. Everything else is ridiculously expensive.

The customer service was exceptional. They gave us an early check in at no extra cost. The beds were really comfortable. The woman at the front desk was really friendly and helpful. The rooftop pool was awesome, with a great view.